Contact Us

Have a question about an order, a card's condition, or an upcoming release? We are happy to help.

Send us a message

For condition questions about a card you received, mention it here and we will reply with where to send photos.

Or email us directly

support@procardvault.shop

We reply within one business day, Monday through Friday.

Mailing address

ProCardVault
400 S Millpond Dr #F
Lehi, UT 84043
United States

This address is for mail and returns only. Please email us before sending a return, and note that we do not offer local pickup at this time.

Before you email

  • For order questions, include your order number.
  • For condition questions about a card you received, attach photos of the front and back.
  • For damaged packages, include photos of the box and the contents.